PRIVACY POLICY
PRIVACY POLICY (GDPR)
1. Data Controller Information
Data Controller: G&B Hosszúrét Kft.
Registered Office: 1022 Budapest, Eszter utca 7/A, 3rd Floor, Door 1, Hungary
Tax Number: 25910566-2-41
Managing Director: Fazakas Gergely
Phone: +36 70 334 1240
E-mail: info@grandslampanzio.hu
Website: www.grandslampanzio.hu
NTAK Registration Number: PA25120455
2. Scope of Personal Data Processed
Grand Slam Panzió may process the following personal data:
- Full name
- Residential address
- E-mail address
- Phone number
- Check-in and check-out dates
- Number of guests
- Billing information
- Identification document details (where required by law)
- Information provided through inquiries and communications
3. Use of Personal Data
Grand Slam Panzió processes personal data exclusively for the following purposes:
- Managing and fulfilling accommodation reservations
- Communicating with guests
- Responding to inquiries, requests, and messages
- Invoicing and payment processing
- Improving website functionality and user experience
- Statistical and operational purposes
- Compliance with legal obligations
- Ensuring personal and property security
4. Sharing of Personal Data
Grand Slam Panzió does not sell, rent, or lease personal data to third parties.
Personal data may only be disclosed in the following cases:
- When required by law or by a competent authority
- When necessary for the provision of services
- When required to protect the legal rights and legitimate interests of the Data Controller
- To the National Tourism Data Supply Centre (NTAK)
- To the Closed Guest Information Database (VIZA)
- To data processors involved in providing the services
5. Online Booking Platforms
Grand Slam Panzió may receive reservations through third-party online booking platforms, including:
- Booking.com
- Szállás.hu
Personal data submitted through these platforms may also be processed in accordance with the privacy policies of the respective service providers.
6. Video Surveillance System
For security and property protection purposes, Grand Slam Panzió operates a video surveillance system in common areas.
The cameras do not monitor guest rooms, bathrooms, or any private areas.
The purposes of video surveillance include:
- Protection of persons and property
- Prevention of damage and unlawful activities
- Investigation of incidents and claims
- Ensuring the safety of guests and staff
Video recordings are retained for a maximum period of 30 days.
7. Cookies
The website may use cookies to ensure proper operation, improve user experience, and collect statistical information.
Cookies may be used in connection with the following services:
- Google Analytics
- Google Maps
- Facebook / Meta services
- Booking.com
- Szállás.hu
Visitors will receive information about cookie usage through the cookie notice displayed on the website.
8. Data Retention
Personal data is retained only for as long as necessary to fulfill the purposes described above or as required by applicable law.
Accounting and invoicing records are retained for 8 years.
Video surveillance recordings are retained for a maximum of 30 days.
9. Data Subject Rights
Data subjects have the right to:
- Request information about the processing of their personal data
- Access their personal data
- Request correction of inaccurate data
- Request deletion of data where legally permissible
- Request restriction of processing
- Object to processing
- Request data portability
10. Legal Remedies
If a data subject believes that the processing of their personal data violates applicable laws, they may lodge a complaint with the Hungarian National Authority for Data Protection and Freedom of Information (NAIH).
NAIH
1055 Budapest, Falk Miksa utca 9-11, Hungary
Phone: +36 1 391 1400
E-mail: ugyfelszolgalat@naih.hu
Website: www.naih.hu
11. Contact Information
G&B Hosszúrét Kft.
1022 Budapest, Eszter utca 7/A, 3rd Floor, Door 1, Hungary
E-mail: info@grandslampanzio.hu
Phone: +36 70 334 1240
Website: www.grandslampanzio.hu
Effective Date: June 1, 2026.